Int'l Orders
We ship to countries around the world every day with great success and we appreciate your business and your trust.
Under normal circumstances, you will receive your order within 3- to 5-business days via the United States Postal Services GLOBAL EXPRESS MAIL. Your package is automatically insured AND TRACKABLE. You will receive documentation of shipment and your tracking information via e-mail. You can ask questions and we will respond quickly, often within minutes, always within one day.
Here is additional important information that will ensure a smooth transaction and delivery.
Please read so that you are fully aware. If you have questions, e-mail us using our contact form.
Import taxes:
You may have to pay import taxes and/or customs duties. This is a matter between you and your country's Customs office and taxing authority.
Import taxes:
You may have to pay import taxes and/or customs duties. This is a matter between you and your country's Customs office and taxing authority.
Your shipping address, phone number and email address:
Please make sure your shipping address, phone number and email are full and complete. The phone number or email may be used by Postal Service to contact you in case they have problems delivering your order.
Customs information: Nature's Trust Inc. & Susan Ambrosino's Herb Club will not be liable for packages refused or held by customs for delivery
We request that you contact your customs office and ask about import regulations and restrictions before placing your order. It is important for you to become familiar with Customs policies for your specific country before ordering. Customs regulations differ by country and not knowing their regulations can result in your order incurring high import duties, the delivery being delayed or even returned. Please check with your Customs office to see if your country permits the shipment of the products you are planning to order from us and if any additional licenses or permits are needed.
Please Note: If your order is returned to us due to a banned/restricted products policy, a wrong address, refusal to pay customs fees, refusal to accept the order or because no one was there to accept delivery of your order, we will refund your credit card as follows: You will be refunded the total amount of the order, minus the shipping charge. We will also subtract any other outside charges we incurred during shipping, such as warehousing fees, return postage fees, etc. Refunds will be issued when the returned package(s) are physically in our warehouse.
Please make sure your shipping address, phone number and email are full and complete. The phone number or email may be used by Postal Service to contact you in case they have problems delivering your order.
Customs information: Nature's Trust Inc. & Susan Ambrosino's Herb Club will not be liable for packages refused or held by customs for delivery
We request that you contact your customs office and ask about import regulations and restrictions before placing your order. It is important for you to become familiar with Customs policies for your specific country before ordering. Customs regulations differ by country and not knowing their regulations can result in your order incurring high import duties, the delivery being delayed or even returned. Please check with your Customs office to see if your country permits the shipment of the products you are planning to order from us and if any additional licenses or permits are needed.
Please Note: If your order is returned to us due to a banned/restricted products policy, a wrong address, refusal to pay customs fees, refusal to accept the order or because no one was there to accept delivery of your order, we will refund your credit card as follows: You will be refunded the total amount of the order, minus the shipping charge. We will also subtract any other outside charges we incurred during shipping, such as warehousing fees, return postage fees, etc. Refunds will be issued when the returned package(s) are physically in our warehouse.
We expect quick delivery without any problems! Our goal is to make YOU happy! Please email us using the contact form below if you have any questions!
Write to us using the safe, secure, Captcha-protected form below: