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Quality, Freshness and Customer Service – Our Commitment to Excellence is Unsurpassed!


HALLELUJAH! We've lifted COVID-related restrictions and our telephones are now "live" for your questions. Simply call 1-800-215-4682. A screener will take your question and arrange for Founder and Chief Herbalist Derek Clontz to return your call right away or otherwise at your convenience. 

PLEASE READ THIS IMPORTANT SHIPPING ALERT: The US Postal Service, UPS and FedEx have all warned about COVID-RELATED shipping delays and scanning disruptions that are beyond your control, our control and their control.

Despite the warnings, most UPS packages are shipping smoothly and reliably and we are, in fact, as of February 1, shipping almost every package via UPS for that reason. 

Still, incredibly, four out of 10 USPS (Postal Service) packages are eing severely delayed for an astounding 3 to 6 weeks, often without tracking. We will eliminate USPS entirely before the end of the month. The once-great U.S. Postal Service can no longer do the job and after 27 years of shipping exclusively via the Post Office we have been forced to, as noted, shift everything to UPS.

UPS is clearly outperforming the Postal Service with our longest delay to date being 2 days.

We are doing everything in our power to get herbs to you as quickly as possible - and currently are shipping all in-stock herbs and supplements within 24 hours Monday through Friday. 

SUSAN SAYS: "To get help of any kind seven days a week from our founder and chief herbalist, Derek Clontz, email For questions about herbs or place an order, call 1-800-215-4682. Do not call with shipping questions as we respond to those via email only. 

You also can click Ask Susan and Derek - or send us an email through our chat box (bottom right of this page) - with questions.

Susan says, "When you order online during the COVID pandemic, you free us up to dedicate more staffers to processing orders and packing so everyone gets their herbs ASAP. We are working seven days a week - help us help you! We appreciate your cooperation and understanding."

What People are Saying About Derek Clontz System Protocol Herbs

"Derek and Susan - thank you both SOOOOO much for your super fast shipping. Your communication with me has been OUTSTANDING and is greatly appreciated."

"Derek and Susan - your Otoba Bark and Uncarine Max High-Potency Cat's Claw have definitely brought me to a new level of health. Feeling awesome, more energy, no aches and pains. So thankful for you and your good work with herbs. I am doing very well!"

"My Uncarine Max and Cecropia protocol kit has given me sweet peace of mind in these awful times we are living in. Thank you for packaging such powerful and important herbs."

"God bless you for making such powerful herbs that people can afford." 

"I used Samento and Cumanda for over a year without much result but felt big improvements in my hands and knee as soon as I started taking your Uncarine Max and Huacapurana. I have recommended you to many friends and several professionals. Thank you."

"I used Samento and was extremely happy with it. Then I read about Uncarine Max and decided to give it a try just to see what would happen. I immediately felt a surge in benefits. After a week, I switched back to Samento and I took a few steps backward. I went back on Uncarine Max and felt better again. No more testing necessary. Uncarine Max is stronger and better. I'm sold."

"Derek, Thank you for your tremendous same-day email-help and support. You really do have the best customer service in the business. I've never seen anything like it. You've got a customer for life."

Questions? Ask Susan and Derek or call us at 1-800-215-4682 (9am - 4pm ET)


We have stopped all USPS shipping due to long delivery delays, package loss and severee tracking issues. We now ship via UPS Ground exclusively. UPS gets the job done. USPS, unfortunately, is failing at every level.
In-stock herbs ordered by 11 a.m. Eastern ship the same day. All other orders ship the next day.

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Orders $75-up. Savings auto-applied in cart.
Allergy Research Group and bulk herbs by the pound aren't eligible for additional discounts.

Questions? Ask!